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Introductory Guide

Updated: Feb 14

As you may be new to the world of energy, we will assist you in understanding key concepts that will be helpful for you achieve your goals with a new power system for your home or business. We have helpful resources on our website to provide you with quick answers to common questions. You can also rely on our expertise to quickly determine if solar is right for you.


Just provide us with some essential information using our project form and you'll receive a follow up recommendation.


If you'd like to know more about the entire process, the following steps explain in more detail.


Step 1: Qualification


The first step is qualifying the project. This means confirming that our products and services are a good fit for your property and can meet your desired goals. While alternative power systems can be a great option for many, their feasibility will vary depending on factors such as location, homeowner goals, how the home is wired, the utility power company serving the property, and budget.


Every property and its occupants are unique, which is why we recommend that you begin with a self-assessment. Please use the resources available on our website to help you determine what may or may not work for your specific property or goals.


To contact us, please complete our project form and we'll get back to you.


Step 2: Pricing


With the information you provide, we can provide a free estimate. If you like the estimate, we will conduct a site visit. Although estimates are accurate, a site visit is often necessary to confirm certain details (e.g. electrical boxes) for the final plan prior to signing a contract.


  1. Instant estimate: available from our price sheet.

  2. Initial recommendation: complete our project form and we'll respond with an estimate and discuss options.

  3. Custom quote: if you're happy with our recommendations, we will perform a site visit to confirm installation requirements and provide the final quote.


Please note that complete custom quotes and site planning require three to eight hours to prepare depending on the site requirements, the layout of the building, and the size of the system being designed.


Consultation: For projects that require more complex preliminary work such as new construction, off-grid systems, are more than 60 miles from Rapid City, or in other special circumstances, we may charge a consultation and/or design fee in advance (includes a site visit).


Step 3: Scheduling


New customers are served in the order that we receive their project form submission. Our installation schedule is booked seasonally, so some lead time is normal. We appreciate your use of this guide and our website resources to help us expedite the process and offer very competitive rates for the quality of our work.



Summary:


From start to finish, our whole process follows these steps.


1. Qualify / Estimate (free)


  • You provide information using our project form. Including your monthly electric use and some photos to help improve our recommendations.

  • We view the roof/property using satellite images to identify suitable solar panel locations.

  • We qualify the project.

  • We compare system performance in relation to your monthly electric use (if provided).

  • We provide our recommendation and an estimate.


If our recommendation looks favorable to you, we will begin interconnection paperwork with you (if applicable) and finalize your custom quote.


2. Custom Design / Quote


  • We schedule a site visit to confirm measurements and document the existing electrical system.

  • We prepare a custom system design, including the site plan and wiring diagrams.

  • We contact the utility for approvals.

  • We provide the quotation and purchase agreement for your approval.

  • You sign the contract and pay a down payment.


Upon receiving your down payment (typically 50%), we finalize site and electrical plans, prepare equipment/materials, finish paperwork (permits, etc.), and then schedule your installation.


3. Installation


  • We prepare and submit utility notifications, interconnection forms, underground locates, electrical permits, and building permits (as applicable).

  • You submit a signed interconnection agreement and proof of homeowners insurance to your utility provider.

  • We allocate materials and equipment for your project.

  • We schedule your installation.

  • We complete the installation and notify the utility.


Your invoice balance will be due upon completion. We will ensure the system is fully performing, register the system, and give you access to the online monitoring platform. We will also follow up to help if you have any questions or need assistance.





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